Cleva

Privacy and support

Traitor Door tricks you, not your data. No account, no name, no email.

Contact us
Traitor Door, Gate 5: Fake Wall. Blue ground, spikes hanging from the ceiling.
Traitor Door, Gate 7: Sudden Gust. Green hills with spiked gaps.
Traitor Door, Gate 3: No Jumping. Purple ground and a tall wall.

Privacy policy

This policy applies to the mobile games developed by Clevia Gaming Studio (“we”). Currently that game is Traitor Door (Hain Kapı in Turkish). You never need an account to play, and we do not collect your name, email address or phone number in the game.

You can always reach us at [email protected]. Clevia Gaming Studio is the data controller and will answer any question about this policy.

Data we collect

  • Game progress and settingsUnlocked levels, death counts, settings and purchased content are stored only on your device. They are never sent to us.
  • Device and advertising identifiersProcessed by our advertising partner Google AdMob to serve ads, cap ad frequency and measure ad performance.
  • Approximate locationCountry or city level location derived from your IP address may be used by AdMob to show ads relevant to your region. Precise GPS location is never collected.
  • App interactionsUsage information such as interactions with ads is processed for advertising and analytics.
  • Crash and performance dataUsed to find bugs and improve the game.

None of this data is linked to your name or identity, none of it is sold by us, and all of it is encrypted in transit.

Ads, consent and purchases

Traitor Door is free and shows Google AdMob ads. In the European Economic Area, the UK and Switzerland the game shows Google's consent form on first launch; you can change your choice at any time under “Privacy options” in the game settings. On iOS, Apple's tracking permission is requested before any personalised ads; if you decline, you will see non-personalised ads.

You can read how Google uses data in Google's partner sites policy.

In-app purchases (remove ads, skip packs) are handled by the App Store or Google Play. We never see or store your payment details.

Your rights and deletion

You can reset your advertising ID or turn off personalised ads in your device settings. Deleting the game deletes all progress and settings stored on your device; we hold no account in your name.

Write to [email protected] with any request. We answer access, correction and deletion requests under the GDPR and Turkish data protection law (KVKK) within 30 days.

This website

clevia.com.tr keeps anonymous visit statistics to understand which pages are read: the page visited, the kind of site you came from (for example a search engine), device type, language and time zone. Apart from a random session ID that is deleted when you close the tab, nothing that identifies you (IP address, name, email) is stored, and no cookies are used.

If you enter your email in the “Notify me” form, it is kept only to send you a single email when Traitor Door launches, and is never used for anything else or shared. To have it deleted, just write to [email protected].

This data is stored encrypted on Supabase infrastructure.

Children and changes

Traitor Door is not directed at children under 13, and we do not knowingly collect data from users of that age.

If we change this policy, the updated version will be published on this page with a new date.

Support

Stuck on a level, missing a purchase, or found a bug? Tell us the level number and your phone model.

[email protected]
Traitor Door, level 134: the door rides a moving platform while the game mocks the player.
Level 134. Yes, the door is in an elevator.
My “Remove ads” purchase is missing.

Tap “Restore purchases” in the store screen. Make sure you are signed in with the same Apple ID or Google account you bought it with.

A level feels impossible.

Every level was tested by a bot and by people, and every one can be beaten. After a few deaths the Hint button reveals hidden traps and Skip lets you move on. Still unfair? Send us the level number.

Why does the game need internet?

The free version is supported by ads. With Remove ads you can play offline.

Can I move my progress to another phone?

Not yet; progress lives only on your device. Purchases can be restored on any device with the same store account.

How do I change my ad consent?

Open the game settings and tap “Privacy options”. On iOS you can also change tracking under Settings › Privacy & Security › Tracking.